Updated March 1, 2025

Welcome to www.louisesix.com

Before making any purchase, you must accept our terms and conditions of sale and use.

For any questions, you can contact us:

By email: info@louisesix.com

1. DEFINITIONS

"Company; we; MYTEAM Body Coaching": refers to MYTEAM Body Coaching, a simplified joint-stock company under French law, represented by its president Mr. Frédéric Six, whose headquarters are located at 88 rue du Château - 92600 Asnières-sur-Seine and registered with the trade and companies register under SIREN 502098510.

"Site(s)": refers to the website accessible from the URL www.louisesix.com and all associated sub-sites, published by the Company to present and sell its various training programs.

"User": refers to any person using the Site.

"Training; Programs": refers to online training programs and workout programs offered by the Company to the public. The Training may consist of videos, educational documentation (PDF), bonuses.

"Service": refers to all services offered (Training, digital content, personalized coaching, etc.) available for order by the Company on the Site, regardless of their name.

"Customer; you": refers to any natural or legal person placing an order with MYTEAM company validated through our secure payment platform. Customers can be individuals or professionals.

"Terms and Conditions of Sale; T&C": refers to the conditions applicable to the contractual relationship between the Company and its Customers, which include these terms and their annexes as well as any element of the Site to which they may refer.

"Partner": refers to any third party to the Company whose Site may be referenced as part of the Service.

"Platform": refers to the online training platform accessible from the URL provided to Users authorized by the Company to access training materials, whether free or paid.

2. SCOPE OF APPLICATION

Purpose

The T&C are intended to govern the conditions for providing and purchasing services for Customers, which includes the terms of use of the louisesix.com Sites and Platforms provided by MYTEAM Body Coaching.

Capacity

Any use of the Site and/or Platform to benefit from the Service assumes acceptance and compliance with all terms of the T&C. The Customer declares to be of legal age and capable of contracting under the law of their country or declares to be validly represented by the person on whose behalf they are acting.

Scope of application

These general terms and conditions of sale apply to all transactions concluded through the websites of the MYTEAM company network.

Consultation

The T&C are accessible at any time on the Site and will prevail, where applicable, over any other version. Unless otherwise stated, these T&C take effect from their update date indicated at the top of these terms.

Acceptance

Acceptance of the T&C occurs when the Customer validates their order. By proceeding with payment for any service presented on the louisesix.com Site, Customers declare to unreservedly agree to said terms and conditions of sale. These general conditions constitute all the rights and obligations of the parties within the framework of their contractual relationships. By this acceptance, the Customer acknowledges that, prior to any order, they received sufficient information and advice from the Company on the Site, allowing them to ensure that their order content is suitable for their needs.

The Customer agrees to purchase a Training for personal use only and declares not to resell, distribute, or rent to third parties the products and services received as part of the various Training programs. Customers who do not comply with this commitment are subject to prosecution.

Modification of T&C

The Company reserves the right to modify certain elements of these T&C at any time, under the conditions provided by law. Modifications to the T&C are enforceable against Users and Customers who have agreed to them by creating an account and/or placing an order. In case of modification of these terms, the applicable version is the one in force on the Site at the time of the Customer's order. The Customer may request a copy of the T&C applicable to their order at any time.

Scope of T&C

No specific conditions, initiated by the Customer, may be added and/or substituted for these general conditions. The fact that louisesix.com does not invoke a breach by the Customer of any obligations contained herein shall not be interpreted for the future as a waiver of the obligation in question.

3. SERVICE CHARACTERISTICS

Prerequisite

Any Customer wishing to register for a Training must be of legal age on the day of subscription.

Presentation

For a detailed presentation of each Training offered by the Company, the Customer is invited to visit the corresponding presentation page on the Site as well as any specific conditions provided herein.

Purpose

Training programs are delivered in French by the Company.

Version and updates

Any Training purchased by the Customer is provided in its current version on the purchase date and most updates are included. However, the Company reserves the right to offer content updates to the Training for a fee.

Delivery methods

Depending on the nature and duration of the Training ordered, we reserve the right to make modules available at the rate of one module per week or per month through the Platform, unless expressly stated otherwise on the order page referenced in the order confirmation email, or in their entirety after the order is placed.

Accessibility duration

Once delivered, all modules of Individual Programs remain accessible to the Customer without time limitation.

Subscription program modules are accessible for the entire subscription period.

Contractual Documents

The contractual documents are:

• these general conditions,

• the various order and order confirmation emails.

In case of contradiction between provisions contained in documents of different ranks, the provisions of the higher-ranking document will prevail.

Age limitation

Age restrictions apply: MYTEAM company only accepts customers over 18 years old. We do our best to restrict access to our sites, products, and services to minors. Even if the content of our products and services is not shocking in nature, we prefer to address a mature audience capable of understanding the implications and responsibilities of the business world. Any newsletter subscriber not meeting these criteria (age over 18) will be immediately removed from our database as soon as this fact is brought to our attention. Similarly, any customer not meeting these criteria will be immediately refunded and a return of the product(s) concerned will be required.

Effective Date and Duration

These general conditions come into effect upon order validation and payment by the consumer. They are concluded for the duration necessary to provide the subscribed goods and services, until the expiration of guarantees owed by the director of MYTEAM company.

Product Information

The director of MYTEAM company presents on their website the products for sale with the necessary characteristics to comply with Article L. 111-1 of the Consumer Code, which provides for the possibility for potential consumers to know before ordering the essential characteristics of the products they wish to purchase.

4. PRICING CONDITIONS

The ordered Training is delivered at the prices in effect shown on the Site when the Customer's order is registered by the Company. Prices are indicated in euros including all taxes (at the French VAT rate of 20%). Order validation makes all amounts owed under this order immediately payable. By validating their order, the Customer authorizes the Company (or its partners, payment service providers) to send instructions to their bank to debit the bank account whose details are provided, according to any deadlines indicated in the order summary.

Article prices may be modified at any time. However, the rate applied to an order will be the one announced at the time of the order.

Special offers and discount codes

MYTEAM Body Coaching reserves the right to offer time-limited launch offers, promotional offers, or price reductions on its Training programs and to revise its offers and rates on the Site at any time, under the conditions provided by law. The applicable rates are those in effect at the time of the Customer's order, who cannot claim other rates prior or subsequent to their order.

5. ORDER AND DELIVERY METHODS

To place an order, the Customer provides their personal information (last name, first name, email, postal address) on one hand, and payment methods (type of payment method, bank details) on the other.

Order confirmation

When the order is confirmed by the Company, the Customer receives an email summarizing their order.

Immediately after their order and within a maximum period of 1 hour (generally between 1 and 15 minutes), the consumer will receive, at the email address they indicated on the order form, an email containing a link allowing them to access the product they ordered. This product will be presented as an access link to the training.

In case of non-receipt of access at the indicated email address, contact customer support by email at info@louisesix.com. The necessary steps will be taken to resend your access by email as soon as possible or for you to be refunded according to our guarantee.

6. PAYMENT METHODS

Payment is made via Credit Card, Paypal, or Stripe.

Payment is due immediately on the order date, including for pre-ordered products.

The consumer guarantees the director of MYTEAM that they have the authorizations possibly necessary to use the payment method chosen by them when validating the order.

The commitment to pay, given by card, is irrevocable. By communicating their banking information during the sale, the Customer authorizes the Company to debit their card for the amount relating to the indicated price. By selecting this payment method and entering their bank details, the Customer guarantees that they are of legal age, that they are the legal holder of the card to be debited, and that they are legally entitled to use it. In case of error or inability to debit the card, the sale is automatically canceled and the order is canceled. The Customer chooses the bank debit method with the payment systems and services offered – notably Paypal or Stripe – which are secure services provided by third parties to the Company, subject to their own contractual conditions over which the Company exercises no control.

Paypal: https://www.paypal.com/fr/webapps/mpp/ua/legalhub-full?locale.x=fr_FR

Stripe: https://stripe.com/fr/legal/ssa/fr-fr

In this case, payment is made by debit from the communicated credit card information or by SEPA debit, depending on the payment method offered by the payment service provider and the Customer's choice. The Company reserves the right to use payment service providers of its choice and to change them at any time. Payment therefore requires that the Customer has a valid sending and receiving email inbox. Otherwise, they will not be able to receive written confirmation of their order.

Payment incident - Fraud

The Company may contact the Customer to request additional documents to execute payment for the order. The Company can rely on information provided by the order analysis system. Providing the requested documents is necessary for the Company to deliver the order.

To combat credit card fraud, a visual verification of payment methods may be performed by the Company's customer service before making the Training accessible. In case of fraudulent use of their credit card, the Customer is invited, as soon as this use is discovered, to contact us, without prejudice to the steps to be taken by the Customer with their bank.

Cards issued by banks located outside France must be international credit cards (Mastercard or Visa). American Express is not authorized. Secure online payment by credit card is made through Stripe. The transmitted information is encrypted by software in accordance with industry standards and cannot be read during transmission over the network. All guarantees regarding the security of this system are entirely the responsibility of Stripe and cannot be attributed to us.

The director of MYTEAM reserves the right to suspend any delivery in case of payment authorization refusal by officially accredited organizations or in case of non-payment.

Transaction evidence

Computerized records, kept in the computer systems of Paypal and Stripe sites under reasonable security conditions, will be considered as evidence of communications, orders, and payments that occurred between the parties. Order form archiving is done on a reliable and durable medium that can be produced as evidence.

7. REFUND GUARANTEES

Individual Programs

Individual programs offered have a 30-day money-back guarantee (excluding offers proposed during live Masterclasses).

No reason for withdrawal will be requested.

If the deadline expires on a Sunday or public holiday, it is extended until the expiration of the last hour of the first following business day. To exercise their right of withdrawal, the Customer who benefits from it must notify by registered letter with acknowledgment of receipt to MYTEAM Body Coaching, 88 rue du Château - 92600 Asnières-sur-Seine or by email to the address indicated in the header of the T&C their decision to withdraw by means of an unambiguous statement. The Customer may use the withdrawal form template below.

In case of withdrawal, access rights to the Service subject to withdrawal are closed. Amounts paid are refunded as soon as possible and at the latest within fourteen (14) days from receipt of notification sent by the Customer consumer of their wish to withdraw. The Company will refund using the same payment method as that used for the initial transaction, unless the Customer expressly accepts a different method; in any case, this refund will not incur fees for the Customer.

WITHDRAWAL FORM

To the attention of MYTEAM Body Coaching company, located at 88 rue du Château - 92600 Asnières-sur-Seine or by email at info@louisesix.com:

I hereby notify you of my withdrawal from the contract for the service provision below:

Ordered on:

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (in case of notification of this form on paper):

Date:

The buyer has the period specified in the description after purchasing this product to obtain a refund. In this situation, they will be removed from the space giving access to the product. By contacting MYTEAM customer support by email at the following address in advance: info@louisesix.com, they will obtain a refund for this product as soon as possible.

In case a training has already been refunded once, if the buyer takes the same training again later... the refund cannot be guaranteed for the 2nd purchase of this same training.

If we find that a course or program has been consumed in full, we reserve the right to refuse the refund to avoid any abuse of the guarantee.

The guarantee does not cover repeated refund requests from the 3rd request (for different courses/programs).

Exceptional promotional offers on packages including multiple programs

In case the customer already owns one or more training programs and subscribes to a package including multiple programs including the training(s) already purchased previously, given that the package contains a bundle of multiple programs, no refund is provided for purchases already made previously.

It may be possible to replace the concerned training with another program if another training is available at the same price value.

Befit 360 Subscription

The Befit 360 program in "Monthly Subscription" or "Annual Subscription" format is non-refundable.

Any month started cannot be refunded.

Renewal of the monthly or annual subscription can be canceled at any time by sending a simple email to customer support or directly in the settings of the site hosting the programs, namely systeme.io, by going to "Settings" then "Manage my subscriptions". Then click on "Cancel subscription" and confirm.

Access to the Befit 360 program will then be removed on the expiration date.

8. GUARANTEES CONCERNING THE BEFIT 360 PROGRAM

In case the coach mandated by MYTEAM company cannot exceptionally or for an indefinite period ensure the services offered in the Befit 360 program, namely providing a new online and live Barre Fit class each week, here are the proposed guarantees:

• If possible, a new class will be recorded and offered on the member area to replace the live class that could not take place.

• If the coach cannot provide live classes or offer a new recorded class for an unforeseeable, unavoidable reason beyond their control, a subscription extension is provided, for a duration equal to the period when the coach could not provide the service offered when purchasing the Befit 360 program.

9. SITE AND PLATFORM ACCESS RIGHTS

Site Access

The Site is freely accessible to anyone with internet access. All costs related to Site access, whether hardware, software, or internet access fees, are exclusively borne by Users. The Site uses JavaScript, PHP, and Mysql technologies, and cannot be held responsible for material damage related to Site use. Additionally, the Site user agrees to access the Site using recent equipment, containing no viruses and with an updated latest-generation browser. The User is solely responsible for the proper functioning of their computer equipment and their internet access.

Platform Access

The Customer communicates to the Company the information necessary for providing Services at the time of order, and is solely responsible for ensuring their accuracy (last name, first name, email address). The Customer guarantees the Company against any false identity and cannot hold the Company responsible for a breach resulting from the inaccuracy of information provided by the Customer. The Company will provide access codes automatically via an autoresponder service (link to create member area) at the latest within twenty-four (24) hours from the date and time the Customer placed their order, subject to payment acceptance by their bank.

Lost credentials

If the Customer loses their credentials when ordering, they can make a request by email to info@louisesix.com to have their access resent. The Customer agrees to inform the Company without delay of the loss or theft of access keys. In these cases, subsequent provision of member platform credentials will release the www.louisesix.com Site from any responsibility toward the Customer. It is essential to provide a valid email address. The Customer is invited to contact the Company by email if they have not received their codes.

Unique access

Any identification/access code provided by the Company to a Customer is strictly personal, individual, confidential, non-transferable. The Customer will be responsible for any unauthorized, fraudulent, or abusive use of their codes and access rights. In case of access rights violation and particularly unauthorized sharing, the Company reserves the right to suspend the Site, without compensation, prior notice, or prior information.

Maintenance

The Platform and Site may be subject to maintenance operations. For this purpose, the Company reserves the right to interrupt, temporarily suspend, or modify without notice, access to all or part of the Site or Platform, to ensure maintenance (particularly through updates), or for any other reason, without the interruption giving rise to any obligation or compensation.

Contractual liability

The Company implements all reasonable means at its disposal to ensure continuous and quality access to the Site and Platform, but is not bound by any obligation to achieve this. In particular, the Company cannot be held responsible for any network or server malfunction or any other event beyond reasonable control that would prevent access to the Site or Platform.

10. ACCESS RIGHTS TO SOCIAL NETWORK GROUPS

Respectful behavior

Any contribution space (mainly private Facebook groups, but also blog, YouTube channel, other social networks, etc.) to which the Customer may have access as part of a Training must be used in good faith, and the Customer is prohibited from any defamatory, threatening, hateful, intolerant, obscene discourse, etc. and any denigrating publication likely to infringe the rights of the Company, third parties, or contrary to law. The Company reserves the right to refuse access to all or part of the Training programs or to limit access rights to Training programs, unilaterally and without prior notification, to any Customer not respecting the T&C and behavioral rules.

Facebook Groups

Facebook groups created by the Company for its members are published, managed, and under the Company's responsibility. Therefore, MYTEAM Body Coaching sets the various behavioral and usage rules for the group that members must respect to ensure a serene community and positive atmosphere. Any non-compliance with the regulations provided to the Customer to access a Company Facebook group gives the Company's team the right to warn, sanction, or even remove the member's access rights. The Customer may request communication of the applicable regulations at any time.

Registration procedures

The Customer must submit to the Company a group access request providing the email address used when purchasing the Training. This request will be processed within a maximum period of 48 hours. In case of refusal, the Customer is invited to send a new request paying particular attention to entering the email address.

Duration

Facebook groups are accessible as long as the User has access to the Service. The Company commits to providing access to the "Private Facebook Group" bonus to all persons who have subscribed to a Training including this bonus within a minimum period of one month from the purchase date of the training in question. The Company as administrator of the groups has the freedom to create and delete groups according to the organization in place.

Exclusion

Except exceptions, private Facebook groups do not include any coaching service provided by the Company. Members can ask questions relating to teachings provided by the Training programs to the Company and help each other provided this does not violate any regulations in place.

11. DATA PROTECTION

Information requested from the consumer is necessary for processing their order. It will never be disclosed, sold, or rented to a third party. The consumer's last name, first name, and email address may in certain cases be communicated to Systeme.io, the autoresponder selected by the director of MYTEAM, but Systeme.io commits in its Privacy Policy to never disclose, sell, or rent this information to a third party.

The collection and automated processing of data are for commercial prospecting, order management, customer dispute management, and for Service delivery needs, commercial statistics, carried out from the Site and Platform in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act. These processing operations are carried out for the execution of pre-contractual or contractual measures and/or in accordance with the Company's legitimate interest and/or to comply with its legal obligations. Any concerned person can freely consult the Privacy Policy which also includes information about the Company's cookies for more information. Data is not kept beyond the time necessary for the aforementioned processing.

Concerned natural persons can exercise their rights of access, rectification, opposition, erasure, delisting, and portability under the conditions and limits provided by law by sending a written request to the Company's headquarters or any other means provided in the Site's Privacy Policy. The Customer guarantees that they are authorized to communicate to the Company all personal information provided. The Customer is informed and accepts that the Service may include technical devices allowing tracking of Service use (connected users, IP address, type of applications used, various connection and usage logs) likely to be used in anti-counterfeiting efforts, and/or to identify and/or prevent any illicit or non-compliant use of the Service.

We declare all our files to the National Commission on Informatics and Freedoms. By agreeing to these general terms and conditions of sale, you acknowledge having read our personal data protection policy and consent to our collecting and using this data. By entering your email address on one of our network sites, you will receive emails containing information and/or promotional offers concerning products published by MYTEAM company or other partners. You can unsubscribe at any time. Simply click on the link at the end of our emails. This link is preceded by the mention "To unsubscribe or change subscriber options visit:" (meaning: to unsubscribe or change your subscription options, click below).

12. FORCE MAJEURE

Neither party will have failed its contractual obligations, to the extent that their execution is delayed, hindered, or prevented by fortuitous event or force majeure. Acts or circumstances beyond the parties' control, unforeseeable, unavoidable, independent of the parties' will and which cannot be prevented by them, despite all reasonably possible efforts, will be considered fortuitous events or force majeure.

The party affected by such circumstances will notify the other within 10 days following the date they became aware of it. The two parties will then come together, within 30 days, except impossibility due to force majeure, to examine the event's impact and agree on the conditions under which contract execution will continue. If force majeure lasts longer than 30 days, these general conditions may be terminated by the injured party.

13. INTELLECTUAL PROPERTY

The Company owns intellectual property rights relating to Site content, Training-related materials and the Platform, and all content, texts, images, graphics, logos, icons, sounds, software provided to the Customer as part of the Service. Access to Sites and/or Platform does not confer any property rights to the User on protected elements communicated to them, free or paid, which remain the exclusive property of the Company or its Partners.

The User and/or Customer cannot, under any circumstances, reproduce, represent, modify, transmit, publish, adapt, on any medium whatsoever, by any means whatsoever, or exploit in any way whatsoever, all or part of the Site or Platform without prior written authorization from the Company or its Partners. Exploitation not previously authorized by the Company or its Partners, for any reason whatsoever, of all or part of the Site and Platform may be subject to any appropriate action, including a counterfeiting action.

In consideration of payment of the price requested when ordering, the content, techniques, know-how, methods provided and transmitted and more generally all information and access rights to the Platform or any type of content that may be part of the Service provided are subject to a strictly personal use right to the Customer, non-transferable and non-exclusive for the duration of the Service only. As such, the Customer is prohibited from using and exploiting the Service on behalf of other persons, and from distributing protected content without authorization. They engage their responsibility in case of exploitation, concession, assignment and/or communication of content or access codes not authorized by the Company.

All distinctive signs by the Company may be protected by law and any unauthorized use of these signs may also give rise to prosecution.

Non-compliance with this clause and more generally any violation of the Company's intellectual property rights attributable to the Customer will be analyzed as a serious fault by the Customer prejudicing the Company which reserves the right, in this case, to terminate the contract solely at the Customer's fault without prejudice to any claim for compensation.

14. CUSTOMER REFERENCES

Customers agree to be cited by the Company as Service beneficiaries. The Company is authorized to mention the Customer's name, the opinion they gave the Company about the Service as well as an objective description of the nature of the Service provided to them, in its reference lists and proposals to its prospects and clientele particularly on the Site, interviews with third parties, communications to its staff, internal forward-looking management documents, as well as in case of legal, regulatory, or accounting provisions requiring it. Customers who do not wish to be cited must inform the Company beforehand and have, in any case, a right to object to the use of their name and/or image.

Failing objection, the Customer accepts that the Company may refer to their name, corporate name, one or more logos or registered trademarks of the Customer on the aforementioned media worldwide. The Provider may present the Service provided to the Customer, without this being considered an infringement of confidentiality or trademark counterfeiting act. The Customer accepts that the Company provides a description of the Service and project follow-up performed in its communication. The Customer may inform the Provider by any written means and at any time of their refusal and/or request if necessary the withdrawal of the aforementioned reference.

15. EVOLUTION OF GENERAL CONDITIONS

The Company reserves the right to modify the terms, conditions, and mentions of the T&C at any time and without notice, to adapt them to Site evolutions and/or their operation and Platform characteristics. The applicable conditions are those most recently accepted by the Customer and sent to the Customer in case of distance selling by any other means of communication on a durable medium.

Modifications to the T&C made by the Company will not apply to Training already subscribed to, except for clauses linked to technical Service evolution, provided this does not result in price increase or quality deterioration and that the characteristics to which the non-professional Customer or consumer has subordinated their commitment.

The Customer may also be invited to accept modified T&C and otherwise, the last T&C they accepted continue to apply until the Training is fully executed. In case of impossibility for the Company to continue providing Training under previous conditions, the Customer has the option to request Training termination and refund. In this case, the Company may retain an amount corresponding to the service provided until termination, under conditions provided by law.

Vis-à-vis professional Customers, the Company reserves the right to deviate from rules applicable in consumer law and to modify applicable conditions under conditions provided for relations between professionals.

16. RESPONSIBILITY

Site and third-party links

The User can access, through hypertext links present on the Site or Platform, Partner or third-party sites, which are not governed by these General Conditions. The User is, consequently, invited to examine the general terms of use or sale, as well as privacy policies or any other legal information, applicable on these sites.

The Customer is informed that the Service may require access to other sites or platforms, designed and managed under third-party responsibility. No control over said sites' content is exercised by the Company which declines all responsibility regarding their content and use made by any third party of information appearing therein.

Warnings

The User and/or Customer is solely responsible for interpretations they make of information provided under Services, advice they deduce from them or given to them as part of Services, and adaptations made for their own activities. Except under conditions of legal or commercial guarantees possibly granted if applicable, the Company provides no express or implied guarantee, including, without this list being limiting, relating to continuity, performance, result, sustainability of training and/or personalized or non-personalized coaching services provided, which fully depend on their concrete and effective implementation by the Customer, and are subject to chance. Any testimonials from satisfied customers in no way represent a promise of results. Results presented by MYTEAM on its Site are the consequence of rigorous implementation by its members of all techniques and exercises taught through Training. The Company cannot under any circumstances guarantee the Customer that they will obtain similar results and these references are used only as examples. The Customer acknowledges having received sufficient information and advice before committing by placing an order. Therefore, the Customer declares having carefully considered these factors before committing and accepts them. The Customer declares being fully aware that offered services have only an informative and recreational character, and fall under sports and leisure activity. No Training can be assimilated to medical or psychological service and it was never offered as such by the Company. The Customer remains perfectly free in their commitments and to withdraw from Training, subject to full payment and except exercise of withdrawal right. They act under their sole and unique responsibility. Use and exploitation of information provided under the Service is done under the Customer's sole responsibility and at their own risk, which the Customer expressly accepts.

Non-Waiver

The fact that one party does not invoke a breach by the other party of any obligations referred to in these general conditions shall not be interpreted for the future as a waiver of the obligation in question.

Partial Non-Validation

If one or more provisions of these general conditions are held invalid or declared as such pursuant to a law, regulation, or following a final decision by a competent court, the other provisions will retain their full force and scope.

17. APPLICABLE LAW

These general conditions are subject to French law. They are written in French. In case they are translated into one or more languages, only the French text would be authoritative in case of dispute.

18. DISPUTE

In case of dispute or complaint, the consumer will first contact MYTEAM customer support to obtain an amicable solution.

In case of difficulties in applying this contract, the Consumer Customer also has the possibility, before any legal action, to request recourse to a consumer mediator, whom you can identify on the Site https://www.economie.gouv.fr/mediation-conso.

The mediator will attempt, in complete independence and impartiality, to bring the parties together with a view to reaching an amicable solution. The parties remain free to accept or refuse recourse to mediation as well as, in case of recourse to mediation, to accept or refuse the solution proposed by the mediator. In this context, any European consumer can also contact the Online Dispute Resolution (ODR) Platform accessible from the following URL: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage

19. PRIVACY POLICY

You will find the privacy policy on the use and protection of your data by going to this page: https://louisesixwebster.systeme.io/politiques-de-confidentialite

20. LEGAL NOTICES

You will find the legal notices of our training sites by going to this page: https://louisesixwebster.systeme.io/mentions-legales